Well.. I finally moved house last friday.. and what a nightmare it has turned out to be for us all!

First of all our removal team turned up at 8.15am.. we were almost ready, but not quite..lol. they proceeded to start packing everything in site.. papers, rubbish the lot.lol they even packed the bin full of rubbish! we were all fretting about getting finished on time, we had a call from the solicitors at 10.30am to inform us that everything was completed, all the paperwork had been done and my house sale had gone through! I now owned the new house. The removal team left and we beleived they had all the items on the trucks that they were meant to have, but after they'd gone we discovered that they had left all my kitchen china and glasses, saucepans etc behind, I tried to get them to return but they refused! So We finished of with packing, squeesing everything into the car, and headed off to the new address.. where we expected things to go smoothly.

I think we expected far to much! the team unloaded everything into the kitchen! even though I needed to keep it pretty empty, so we spent the next three hours or so moving everything out again, then we tried to get the electric to work! but my sellers had left a debt which we had to settle before we could get the power on.. after we found out who our supplier was this was sorted and I called my solicitor to inform him hoping to get my money back! The house was in a complete mess... and we needed to clean it big time! next problem we found was we had NO WATER! our neighbour downstairs informed us that there had been a serious leak last week, I had not been informed of this even though by that time I did in fact own the property! The previous owner had come in and turned of the water! I had to call out a plumber on saturday as we couldn't even flush the toilets! A trip to the supermarket to but bottled water to flush away! and 9, 5 litre bottles later the plumber arrived.. he informed me that the leak would cost me the sum of £112.80 to fix, having no choice if I wanted water I had to agree to get the work done.
A new lock on the front door set me back a further £98.. so all in all a very expensive move in weekend.

This morning I went to see my solicitor to find out if I can get these costs back from the seller, I am still waiting to hear back from him! What is happening to 'Customer Service' in this country? it is virtually NON EXISTANT! to top it all BT still haven't connected my telelphone even though they promised it would be working by the time I moved in.. I have just 30 minutes ago managed to get on line .. the incompetance of the so called service providers in this country are appalling.. try to get something done when they promise to do it and you'll be a very lucky person indeed. Tomorrow I am meant to be getting a new kitchen fitted, but half the peices needed are not here! only some of the delivery has arrived. I am also meant to have recieved a new bathroom suite today, but so far no sign of it! If I ever say I'm moving house again please try to disuade me! This weekend has been so stressful that I honestly don't know if I can cope with it all again at any time in the future..